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Social Media Monitoring

See everything customers say about your business across Facebook, Instagram, Google, and TikTok, all in one dashboard. Stop missing reviews, comments, and mentions that affect your reputation.

89%

Cost savings vs international tools like Hootsuite or Sprout Social

4.8★

Average Google rating maintained by our clients

2 hrs

Average response time saved per outlet per day

Features

Everything you need to manage your online reputation

Monitor, respond, and grow, without switching between ten different apps.

Unified Inbox

See all reviews, comments, and messages from every platform in one place, no more switching apps.

Sentiment Analysis

AI automatically tags reviews as positive, neutral, or negative so you can prioritise what needs attention.

Real-time Alerts

Get instant WhatsApp or email alerts when a new negative review or mention needs your attention.

Multi-outlet Dashboard

Compare performance across all your outlets at a glance. See which locations shine and which need help.

Review Response Templates

Save time with AI-suggested reply templates. Respond to reviews professionally in seconds.

Monthly Reports

Get clear monthly reports on your reputation score, review trends, and competitor comparisons.

Platforms

Monitor every channel in one place

Facebook

Instagram

Google

TikTok

Get started

Ready to take control of your online reputation?

See how SawangTech's social monitoring dashboard works for your business.

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